![]() ![]() In the tweet is a screenshot of a Steam user who left a review praising the story and concept while citing its length (approximately 90 minutes) as a negative. In April, a developer on Before Your Eyes- an incredible game that you’ll surely see on plenty of Game of the Year lists in a few months from now - made a tweet that ended up going viral. Modern Roguelikes Are Fixing Video Games’ Narrative ProblemĮarlier this year, another developer of a small game highlighted how damaging this generous refund policy can be.Fortnite Isn’t the Platform for a Martin Luther King Jr.The Uncanny Reality of Virtual Homecomings.It’s also a small enough window that spares the creators of genuinely great, shorter experiences from the possibility of not making a profit. I feel like an hour is enough time to get a feel for whether you’ll like a game if trailers, previews, or reviews don’t accomplish that well enough. Personally, I’d love to see Steam try to mitigate this problem by reducing the window by half. This has once again sparked discussions on Steam’s refund policy and whether the platform should make changes so that it’s less harmful to small developers. I am very glad that you like my games, but since I have no conditions to do something new, I have to do something else.” The developer ends the statement by saying they will answer any questions on From Day To Day, their upcoming game which will now “not see the light of day in the near future.” “I do not earn anything to create a new game,” continues the developer. This is what has happened with Summer of ’58, which has had “a huge number of returns on the game, even with positive reviews.” Games that aren’t longer than two hours face the very real possibility of being returned even if a player enjoyed playing them, and ultimately struggle to make a profit. Steam’s return policy is that you can ask for a refund on a game as long as you play it for less than two hours. “The fact is that my game Summer of ’58 does not reach two hours of playing time by Steam standards,” the statement reads. Attached is an image of their full statement. “Friends! Thank you for your support! I’m leaving game development for an indefinite time to collect my thoughts,” writes the developer behind Emika Games in a tweet. On August 26, they announced they will be taking an indefinite hiatus from game development because of the impact the policy has had on their game. Emika Games, developer of Summer of ’58, is one of those developers. Unfortunately, despite good intentions, it disproportionately impacts developers of small games. Īs for the Origin refund policy, Origin only offers refunds for full EA titles (no refunds on DLC) and a grand total of 11 participating titles.Steam’s refund policy can be incredibly useful in helping you save money on games that aren’t for you. However, you may request a refund in certain situations, as described in the Steam Refund Policy. On June 2, 2015, the Steam subscriber agreement said:ĪLL CHARGES INCURRED ON STEAM, AND ALL PURCHASES MADE WITH THE STEAM WALLET, ARE PAYABLE IN ADVANCE AND ARE NOT REFUNDABLE IN WHOLE OR IN PART, REGARDLESS OF THE PAYMENT METHODĪll charges incurred on Steam, and all purchases made with the Steam Wallet, are payable in advance and final. The general feeling among users at the time was that Valve generally issued one refund per account if you had a good reason to get one. Before that the official refund policy was that there was no refund policy, although refunds were given in some cases. Steam's refund policy was changed on June 2, 2015. ![]()
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